14-Day Money-Back Satisfaction Guarantee

We are so sure you’ll be happy with your purchase that we offer a 14-Day Money-Back Guarantee to ensure customer satisfaction of our VanEquip Van Storage units.

If for any reason you are not satisfied with the quality or workmanship of our Storage units, we will promptly issue a refund of the unit cost excluding shipping, on return of the product.

Because most VanEquip units are supplied flat packed for customer assembly, this guarantee applies to the unassembled product only. (For preassembled units, conditions apply.)

If you feel that the product you have received is not manufactured to a professional standard of workmanship or quality, just carefully repack the unassembled unit and simply contact us at sales@vanequip.co.nz to speak to a customer care specialist who will discuss any problem you may have and will be able to assist you with your issue.